Billing Admin Representative Job at YouDecide, Duluth, GA

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  • YouDecide
  • Duluth, GA

Job Description

YouDecide.com, a leader in the Voluntary Benefit industry, is hiring a support position in their Billing/Customer Service Department.

The responsibilities are Administrative/Customer Service related. We are looking for someone with exceptional attention to detail, strong customer service skills, someone who is self-motivated with great time management, ability to multi-task and problem-solve.

Primary Responsibilities

  • Monitor and reconcile daily incoming file data to ensure accuracy and completeness.
  • Investigate and resolve billing or customer service questions in a timely manner.
  • Perform periodic audits to ensure accuracy of data.
  • Work closely with external carrier relations to research billing questions

Prior Billing Experience is not needed. YouDecide.com will train the appropriate candidate.

This is a full-time position with excellent benefits. Work schedule is 8:30am-5:30pm, Monday-Friday. This position will start out as on site only until training is completed and then transition to a hybrid work schedule (on site M,W,F). This position will work closely with other members of our Billing and Operations team. College Degree is preferred.

What We’re Looking For:

  • Strong organizational and multitasking skills
  • Excellent communication, both written and verbal
  • Proficiency in Microsoft Office suite (Word, Excel, Outlook)
  • A proactive, solution-oriented mindset
  • Ability to work independently and as part of a team

Job Tags

Full time, Monday to Friday,

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