The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary Duties Duties - cont'd Education Degree Required Experience STERIS...
...values its people and provides opportunities for both personal and professional development. JOB SUMMARY Proficient in estimating mass excavation, grading, and paving, with additional expertise in wet utilities (sanitary sewer, storm drainage, and water), site...
Role Description This is a part-time remote Data Entry Assistant role. The Data Entry, Office Assistant will be responsible for organizing and inputting data in our systems, ensuring data accuracy and confidentiality, and updating existing databases. Additionally,...
...Itasca can offer a variety of career opportunities. POSITION: Social Worker EMPLOYMENT TYPE: Casual (as-needed basis) WORK SCHEDULE:... ...utilizing resources, payor sources and clinical data. Assist in meeting the psychosocial needs of patients and to utilize medical...
...developer and publisher of digital entertainment. Interactive Films is a dynamic and innovative production studio under Snail Inc.... ...domestic spaces). A thorough understanding of the entertainment industry, as well as a strong track record in managing production...