Job Description

The Compliance Manager at Portico Benefit Services helps ensure that Portico’s management and employees are in compliance with rules and regulations, that company policies and procedures are being followed, and that behavior meets the organization’s Code of Conduct.

Key Responsibilities

The Compliance Manager implements actions necessary to ensure achievement of an effective compliance program.

• Maintains and revises policies and procedures for the general operation of the compliance program and its related activities. Manages day-to-day operation of the program, including the updating and maintenance of the organization’s collection of risk & control matrices.
• Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolution.
• Works within the general framework of Governance, Risk and Compliance which is Portico’s integrated approach resulting in:
• An integrated approach to the disciplines of Risk Management, Compliance, Internal Audit, and Legal resulting in the delivery of ever-improving value to our members and sponsors
• Improvement of overall organizational effectiveness and capabilities
• Manages the collection and review of Service Organization Controls (SOC) reports from vendors and ensures a comprehensive assessment is completed to determine risks associated with the vendors and address entity user control considerations presented.

Qualifications

Must possess knowledge and experience in the following:

• Ability to work in a hybrid work environment
• 5+ years of experience in compliance along with an interest in the regulatory structure of Portico with strong desire for continuous learning.
• Ability to work independently and in a cross-functional team setting to accomplish goals.
• Highly organized and detailed-oriented individual with strong ability to develop processes and process improvements to support infrastructure.
• Ability to track and follow up on the execution of deliverables across the organization.
• Strong PC skills, specifically Word, Excel, and Visio
• Ability to maintain strict confidentiality
• Ability to work comfortably with the details of a process or deliverables and (re)apply best practices.
• This position must understand and comply with all of Portico’s Governance, Risk, and Compliance standards (e.g. internal controls, regulatory compliance, policy compliance evidence retention) and promotes these standards in a manner that is required of all managers.

Preferred skills

• Understanding of church plan (403(b)) rules and regulations
• Understanding of health plan rules and regulations

Education:

• BA/BS in Business Administration, Accounting, Finance, or related field

Experience:

• 5-7 years in compliance at a financial services or health benefits organization, with at least two years in a leadership role.
• Deep understanding in Enterprise Risk Management principles.
• Knowledge of HIPAA compliance requirements.
• SAP or other enterprise system experience preferred

ORGANIZATIONAL COMPETENCIES

• Customer Focus
• Ethics & Values
• Functional/Technical
• Interpersonal Savvy
• Problem Solving
• Drive for Results
• Integrity & Trust
• Continuous Improvement (Total Work Systems)

MANAGERIAL COMPETENCIES

• Action Oriented
• Dealing with Ambiguity
• Command Skills
• Timely Decision Making
• Listening
• Managerial Courage
• Managing & Measuring Work
• Motivating Others
• Perseverance
• Priority Setting
• Standing Alone
• Managing Vision & Purpose

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

STARTING PAY RANGE: $110,330 - $140,547

BENEFITS SUMMARY: Portico offers a comprehensive benefits package which includes premiums paid for health care coverage and a 10% employer retirement contribution as well as competitive time off and wellness benefits.

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