Job Description

We're Hiring: Data Centre Support Technician – Weehawken, NJ

We're looking for a detail-oriented and proactive Data Centre Support Engineer to join our operations team in Weehawken, NJ. This is a hands-on role for someone who thrives in fast-paced environments and has a passion for cabling, hardware, and infrastructure support.

Core Responsibilities

• Monitor and manage support tickets, ensuring timely resolution.
• Audit and document cabling setups and desktop configurations.
• Plan and manage patching schedules using cable management software.
• Handle disconnection, relocation, and setup of desktop hardware and peripherals.
• Perform secure data wiping using software tools.
• Install, patch, and test voice and data cabling (copper and fiber).
• Diagnose and repair network cabling faults using modern testing tools.
• Terminate copper voice/data cabling to industry standards.
• Maintain accurate stock records and update inventory usage.
• Conduct surveys and maintain technical documentation and schematics.
• Install and support telephone handsets (analogue, digital, VoIP).
• Rack, stack, and connect network/server equipment in data halls.
• Replace faulty network hardware components (e.g., power supplies, fans).

Key Requirements

• Proven experience in voice/data cabling and MAC (Moves, Adds, Changes) environments.
• Strong understanding of modern network infrastructure (LAN/WAN).
• Hands-on experience with fiber and copper cabling installation and testing.
• Skilled in racking and stacking server/network equipment.
• Familiar with ServiceNow or similar asset management platforms.
• Proficient in server patching and the use of handheld cable testers.
• Experienced with light source and power meter testing tools.

Apply now and become part of a team that powers the backbone of digital operations.

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