Job Description

LOSS PREVENTION

REGULAR PART TIME - $21.50-25.50/HR  - NOT LOCATION SPECIFIC

SHIFTS: COMPLETE OPEN AVAILABILITY - EVENINGS & WEEKENDS REQUIRED

POSITION SUMMARY

Your job as the Support Loss Prevention is responsible for preventing theft in a retail environment and maintaining the general safety of customers, employees, and the store. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides exceptional customer service and drives sales and profitability by ensuring a safe and secure store environment.
• Assist store management with approaching difficult situations and enforcing store rules in a peaceful manner. (e.g. disruptive customers, customers with non-approved animals, etc.)
• Defuse customer/employee disturbances. Call for outside assistance if necessary. 
• Provide overall support for management, especially after 6PM. (e.g. help bring in items, pull down shades, etc.)
• Successfully identify shoplifters by following company guidelines.
• Conduct investigations and gather evidence.
• Observe activities and incidents and prepare daily logs and reports as required.
• Complete incident reports to document all Security/Loss Prevention related incidents. 
• Maintain camera system and ensure all critical areas are monitored.
• Use camera system to review and save footage for investigations. 
• Control access to the building, ensuring backdoors are locked after 5:00 PM each night. 
• Allow access for maintenance and dairy crew to dispose of waste, store empty milk crates, cardboard bales, 
• Assist with implementation of building security. 
• Monitor public areas for potential safety threats. 
• Help ensure the store is clear of customers at the end of the night. 
• Check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances/exits, fire, mechanical problems and unauthorized persons.
• Ensure the protection and physical security and safety of employees and escort them to their vehicles, as needed.
• Immediately reports safety hazards and violations to supervisors.
• Works all scheduled shifts and attends required trainings and meetings.
• Other duties as assigned by supervisors.

SKILLS & QUALIFICATIONS

• 18+ years old.
• Proficient with CCTV/security camera systems.
• Basic computer skills. 
• Competent in defusing high tension situations. 
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Capable of effectively prioritizing competing tasks in a fast paced, evolving environment. 
• Ability to follow directions and established procedures with attention to detail.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Clear and effective communication style, both written and verbal.
• Team-player who can also work independently with minimal supervision.
• Basic math skills.
• Conversational English skills required when working with customers.
• Bilingual proficiency preferred.

EDUCATION, CERTIFICATES, LICENSES

• High School Diploma or general education degree (GED). 

PHYSICAL REQUIREMENTS/ WORK ENVIRONMENT - The list below outlines the expectations, requirements, and conditions of this position. 

• Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens.
• Constantly lifts/carries 10 pounds and occasionally up to 50 pounds.
• In a workday: frequent-to-constant standing/walking.
• Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twisting at waist and neck. Reaching above and below the shoulders.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Occasional-to-frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions.
• Work in wet and dry conditions.
• May require use of ladders or step stools.
• Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals).
• Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc. 
• Intermittent noise from equipment and machinery.
• Wear non-slip, water and oil resistant closed-toe shoes.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Benefits for Part Time employees will follow all applicable regulations.  

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