Job Description

Location: Caribbean (relocation needed)

The Vice President of Talent & Culture will lead HR strategy, talent management, training programs, and workplace culture across three luxury resorts. This high-impact role requires extensive experience in luxury hospitality, complex resort operations, and human resources, along with expertise in talent development and cultural transformation.

This position involves overseeing the development of three Directors of People and Culture to ensure HR policies, leadership programs, and culture align with the organization's vision for excellence in hospitality.

The ideal candidate is a strong, people-focused leader with experience in luxury hotels, large-scale resort operations, and multi-property HR management, while also driving strategic cultural initiatives. This role is pivotal in crafting enriching guest experiences and enhancing team member engagement.

Key Responsibilities

Talent & Culture Strategy

• Develop and implement a talent and culture strategy that aligns with luxury hospitality standards.
• Foster an environment of collaboration, innovation, and excellence.
• Drive employee engagement and retention strategies.

Human Resources Leadership & Operations

• Oversee day-to-day HR operations, ensuring compliance with labor laws, policies, and HR best practices.
• Lead, mentor, and support Directors of HR across multiple properties.
• Ensure consistent HR policies, employee relations, and talent acquisition strategies across all resorts.
• Manage compensation, benefits, performance management, and succession planning.

Training & Development

• Design and implement training programs to develop future hospitality leaders.
• Oversee leadership development programs for high-potential employees.
• Ensure team members receive luxury hospitality service training aligned with industry standards.
• Partner with property leaders to enhance guest-facing training programs.

Diversity, Inclusion & Employee Engagement

• Foster a culture of inclusivity, respect, and diversity across all resorts.
• Implement initiatives to enhance employee engagement, morale, and job satisfaction.
• Develop and manage recognition programs, team-building activities, and wellness initiatives.

Collaboration with Executive Leadership

• Partner with senior leadership and operational teams to align HR strategies with overall business objectives.
• Act as a strategic advisor, ensuring talent and culture remain top priorities.
• Serve as a culture ambassador, driving initiatives that enhance employee and guest experiences.

Qualifications & Experience

• Minimum Bachelor’s Degree in Human Resources, Business, or related field.
• 10+ years of HR and talent leadership experience, with at least 5+ years in luxury hospitality or resort operations in a leadership role.
• Proven success in multi-property or area-level HR leadership.
• Strong understanding of HR operations, labor laws, compliance, and employee relations.
• Experience in talent acquisition, training program development, and performance management.
• Luxury hospitality experience is strongly preferred.
• Strong track record in workplace culture transformation, team development, and engagement strategies.
• Spanish proficiency is preferred but not required.
• Exceptional leadership, communication, and emotional intelligence.

Why Join?

• Lead the HR and culture transformation for prestigious luxury resorts.
• Competitive salary with performance-based incentives.
• Work with a high-performing executive team in a fast-growing organization.
• Opportunity to be part of an organization committed to people, culture, and operational excellence.
• Business growth plans include the acquisition of 2-4 properties in 2025.

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